Code of Practice for Inspectors

Health Board Registration & Inspection Units

This voluntary code of practice was developed by Inspectors appointed under the Child Care Act (1991) and the associated Statutory Regulations to inspect children's residential centres and other services. Its purpose is to set out the conduct and performance that is required of Inspectors in carrying out their statutory functions. 

The code was established to promote a high quality service and consistency in inspections carried out by Inspectors employed by the Social Services Inspectorate and  the Registration and Inspection Units of Regional Health Boards.  The code informs service users, service providers, personnel in direct contact with Inspectors and the public in general of the standards of practice they can expect of Inspectors.

This code of practice requires that Inspectors will

• Conduct themselves with integrity and impartiality and avoid situations which could lead to a conflict of interest.
• Work within the legislative and regulatory framework.
• Strive to make reasonable judgements based on published standards that demonstrate a clear link between decisions and the evidence on which they are based.
• Carry out statutory responsibilities with the minimum level of disruption necessary to complete their task.
• Be open about inspection and carry appropriate identification.
• Report findings in a transparent manner without fear or favour.
• Prepare reports that address compliance with national standards and that are clear and in plain language.
• Maintain clear and accurate records in an accessible manner and store all records in a secure format.
• Treat staff, managers, service users and their carers fairly, regardless of race, ethnic origin, age, religion, gender, marital status, disability or sexual orientation.
• Take into account the age, understanding, personal circumstances and abilities of service users.
• Recognise and respect the privacy, dignity and rights of service users.
• Seek out, support and promote examples of good practice.
• Look for ways to continually improve and develop the inspection process.
• Be accountable for the quality work undertaken and take responsibility for developing required knowledge and skills.
• Act in accordance with the codes of conduct and with the policies and procedures of their employing body.

August 2004